When looking for a web host with good customer support, you should check for the following:

  • Availability of 24/7 support, via phone, email, and live chat
  • Knowledgeable and friendly support staff
  • Quick response times
  • A comprehensive self-help resource centre
  • A guarantee of uptime
  • The ability to contact a support representative easily and quickly.

Note: If you’re running WordPress and want the best level of support, opt for a WordPress Managed Hosting plan, such as those offered by WPX, Kinsta, SiteGround, or DreamHost.I’ve given SiteGround a reliability rating of 5.0 for its dedication to providing super-fast support that doesn’t keep you waiting. The host’s reps are available around the clock via chat or phone with a promise to instantly answer your questions. SiteGround also guarantees a reply to support tickets within 10 minutes

I’ve given SiteGround a reliability rating of 5.0 for its dedication to providing super-fast support that doesn’t keep you waiting. The host’s reps are available around the clock via chat or phone with a promise to instantly answer your questions. SiteGround also guarantees a reply to support tickets within 10 minutes

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michael@interlancer.co.uk